Schedule NGO volunteer teams. They confirm with one tap.
Stop chasing confirmations.
Planify is volunteer management software for NGOs, charities, and community programs. Coordinators plan shifts in a dashboard. Official WhatsApp Business messages ask each volunteer to confirm or decline with one tap. No app for the team. Attendance Tracking shows who is coming before the program starts.
Key Takeaways
- Volunteer Management is roster + slot + confirmation, not a shared spreadsheet.
- Shift Confirmation is personal. A group message is not a yes.
- Cover asks a colleague on the same position, not the whole organization.
- Live Planify usage: about 21 members, 64% confirmation.
Also: Churches · Event staff · Sports.
Why NGO coordination stalls
People give time freely. They will not open another portal. Email stays unread. A spreadsheet link is too many taps on a phone. One coordinator becomes the system instead of delivering the program.
The Planify way
Schedule the roster. They confirm with one tap. No volunteer app.
Automated volunteer confirmations through WhatsApp
Each assigned volunteer gets a WhatsApp Scheduling message with their name, role, and time. One tap to confirm or decline. Location does not matter if they can receive WhatsApp.
Volunteer tools compared
You see confirmed, declined, and pending before the program. Live Planify rate: 64% confirmation, about 21 members.
| Method | Individual confirm | App for the team |
|---|---|---|
| Often unread | No | |
| Shared sheet | Late or never | No |
| WhatsApp group | Unclear | No |
| Planify | One tap | No |
How it works
Three steps. No onboarding session for volunteers.
Step 1 — You build the program schedule
Departments, positions, assignments. Direct assignment for leads. Open Call when you need helpers without naming everyone — see open call without group-chat chaos.
Step 2 — Planify sends the confirmation
WhatsApp Business messages go to the people on those slots. One-tap Shift Confirmation. Timing follows the team timezone.
Step 3 — You see who is coming
Attendance Tracking lists confirmed, declined, and pending. If a slot opens, cover is requested on that position only.
Platform features
Built for programs with many volunteers and few admin hours.
Multi-program coordination from one account
Each program can be a department with its own coordinator. Free includes 1 department. Team includes 3. Lead includes unlimited departments, up to 100 members. Pricing.
Automated notifications with timing you control
Send Shift Confirmation ahead of the program. Reminder and template options depend on your plan.
One-tap confirmation — no app, no friction
Volunteers already have WhatsApp. They tap once. No HR login for people giving a Saturday morning.
Cover when a volunteer cancels
Ask colleagues on the same position. Do not broadcast “you are scheduled” to people who were not on the roster.
Coordinators per program
Program leads stay scoped to their teams. They are not the organization owner and do not own billing.
Who uses it
Directors, program leads, and field coordinators who need names before the session.
Executive directors
Visibility across programs without owning every chat. Plan and billing stay with the owner account.
Program and project coordinators
Their team, their slots, their confirmations — without seeing unrelated programs.
Field coordinators and team leads
Confirmations from wherever people already message. No office login in the field.
Volunteer management teams
A roster that updates when someone taps. Spreadsheet comparison: volunteer scheduling spreadsheet vs software.
Common questions
What NGO leaders ask before switching to Planify.
The Free plan includes 1 department, 10 members, and 30 messages per month. Paid plans are EUR 19.99 and EUR 49.99 per month. Live limits: https://planify.team/pricing/.
Yes. Coordinators stay scoped to their departments. They are not the organization owner and do not own billing.
Each assigned volunteer gets a Shift Confirmation. If they decline or stay silent, cover is requested on that same position. Attendance Tracking shows confirmed, declined, and pending.
No. Confirmation runs on WhatsApp. Location does not matter if they can receive the message.
Planify uses the official WhatsApp Business API. Privacy details: https://planify.team/privacy-policy/ and https://planify.team/gdpr-compliance/.
Software to roster volunteers, collect one-tap Shift Confirmation, and track attendance before the program. No volunteer app.